Why Choose Webnix?

With experience of system integration and strong IT troubleshooting skill, Webnix offers a full range of IT support that specially cares for your business needs in Hong Kong.  

01.

Reliable

- Over 25 years experience on IT support and maintenance. 

- Outsourced IT professionals have access to a wider range of expertise and can troubleshoot problems more efficiently.

02.

Cost Effective

- Outsourcing eliminates the need to hire, train, and manage an in-house IT team, including associated HR costs and benefits.

- Fixed monthly cost or instant one time cost onsite support

03.

Quick Response

- Remote quick support at any time for your server or computer related problems.

- Guarantee system stability in daily operations and quick response to our clients.

- Provide hotline support by email, phone, WhatsApp / WeChat for enquiry.

04.

Continuity & Risk Management

- Prevent computer hacker intrusion and virus attack to protect your company data.

- Prevent disaster for data protection by performing regular maintenance and backup.

IT Support Coverage

On Site IT Support

One to one engineer supports our client enquiry and provides onsite technical assistance

Remote Support

Remote quick support at any time for your server, computers and computer related problems

Server Administration

Managing and maintaining your servers including setup, configuration, update and troubleshooting.

Proactive Monitoring

Maintaining your network infrastructure including firewall, router and WIFI Access Point.
We provide ongoing monitoring of network, server, and hardware performance. 

System Deployment

Operation system Installation, system deployment and re-installation of failure system.

Upgrade and Migration

Providing system and hardware upgrades, software migration and ensuring compatibility and smooth transitions

IT Consulting and Planning

Providing professional consulting and plaining  on IT infrastructure for our client to align with client's business goals.

IT Assets and User Management

Managing and tracking IT assets including hardware and software license, user permission record and monthly log sheets. 

Data Protection

Deploying reliable backup solutions for your server and creating strategies for data recovery. Providing data protection solution to enhance data security and preventing from virus attack.

IT Support Packages

SME Plan

Per month

HK$1,xxx- HK$2,xxx

  • Small businesses(Computer Size: 1-9)
  • Telephone & Email Support (Unlimited)
  • Remote Support (Unlimited)
  • On Site Support (Unlimited)
  • Server Report Included
  • Terms: 12 Months
  • On Day Inspection Guarantee
  • ##Discount offer for one year prepayment
  • Value added: Web Hosting and Email Services

Business Plan

Per month

HK$3,xxx-HK$4,xxx

  • Mid-sized companies (Computer Size: 10-24)
  • Telephone & Email Support (Unlimited)
  • Remote Support (Unlimited)
  • On Site Support (Unlimited)
  • Server Report Included
  • Terms: 12 Months
  • On Day Inspection Guarantee
  • ##Discount offer for one year prepayment
  • Value added: Web Hosting and Email Services

Premium Plan

Per month

Get a Quote

  • Large enterprises / Organizations (Computer Size: More than 25 pcs)
  • Telephone & Email Support (Unlimited)
  • Remote Support (Unlimited)
  • On Site Support (Unlimited)
  • Server Report Included
  • Terms: 24 Months (Contract is waived for the first month)
  • On Day Inspection Guarantee
  • ##Discount offer for one year prepayment
  • Value added: Web Hosting and Email Services

Remote Only Plan

Per month

HK $1,000

  • Personal Or Small Business
  • Telephone & Email Support (Unlimited)
  • Remote Support (Max 5 Sessions)
  • On Site Support (Not Included)
  • Terms: 12 Months
  • Value added: Web Hosting and Email Services

IT Support Reservation

Technical Support Contacts

On Site Technical Support Working Hours:

Mon-Fri
9:00AM-7:00PM 
Sat
9:00AM-2:00PM
Sunday and Public Holiday is closed

WebSite

Technical Support Hotline:

Email

cs@webnix.com

Phone

+(852) 2720 8429 

WhatsApp

chat

Remote Support Calling:

Download TeamViewer QuickSupport

1. Contact our technical support Hotline for remote support request 
2. Download [TeamViewer QuickSupport] application on your computer desktop
3. Open the QuickSupport application
4. Our technical support will request a remote connection
5. When you accept the connection, the remote session will begin

Download TeamViewer QuickSupport

On Site Support Calling:

Before 4:00PM:
Our technician will be on days to reach your company.

After 4:00PM:
Our technician will be on days or next days to reach your company depending on the emergency level of your case. 

## Discount offer is for one year prepayment only. All the package are monthly or quarterly   prepayment starting from 1st day of the each calendar month. 
## Above package price is suitable for one support site in Hong Kong Area only. If you need support for more than one site in Hong Kong, please contact us.

Join Us Now!

Get a Quote
Webnix Technology Limited

We are Ready!
Be Your Business Partner!

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