Technical Support Hotline: +(852) 2720 8429

If you are our email clients (not suitable for Office 365 / Exchange online applicants), you should have your webmail account under our RoundCube email server. If your domain name is yourdomain.com, webmail URL generally is https://mail.yourdomain.com

Our customer services department has sent your email account details. After you login your Webmail, you can change your preferred password by yourself.

Steps 1: Tap Settings -> Password
Steps 2: Input Current Password, New Password and Confirm New Password
Steps 3: Click Save

If you are on leave or out of office and want to setup a auto reply message to your email sender, you can setup this at Webmail.

Step 1: Tap Settings -> Vacation
Step 2: Tick Enable
Step 3: Input your auto reply subject and Message

When you are back to office, you can disable it by un-clicking Enable at the same page location.

You can add a email signature for email reply under Webmail.

Step 1: Tap Setting -> Identities
Step 2: You can create different signature for different identities. Under "Signature" Textbox, you can type in your signature and click Save buttons

If you prefer to change your default language for your webmail, you can change it as below:

Step 1: Tap Setting -> Preferences -> User Interface
Step 2: Under combo box "Language" , you can change your preferred language